Numbers in Edinburgh (0131)

Benefits

• Use ANY UK Geographic number from ANY location and establish a strong out of area presence
• Portray a local image with a local number
• Voicemail comes FREE* for every line
• FREE online Advanced Call Statistics* to help you track calls and enhance your marketing
• FREE app* to manage your inbound numbers anytime, anywhere on your smart phone. Get access to all the main inbound call functions and reporting – great for making changes on the move or in a disaster recovery scenario
• Keep your 01 /02 numbers for life and save money on stationery changes if you ever relocate

* with Gold numbers

How does it work?

When people dial your 01 / 02 number, calls are automatically and instantly redirected to a telephone number of your choice. This is commonly your existing landline number but can be a mobile phone number. When you choose your 01 / 02 number we will ask you which number you would like it to be routed to.

Depending on 01 / 02 number taken, there may be a one-off connection fee or it may be free (see table). Peak call charges are around 2p per minute, dependent on call provider.

Advanced Call Statistics

When you buy a Gold local 01/02 number we provide you with a free online Advanced Call Statistics service that can help you track calls and enhance your marketing. Online Call Statistics show you how many calls you answer (and miss!) plus when your busy periods are. These help you manage call handling better, improving your customer service. You can even download our free mobile app to manage your calls on the move.

Call Management

Local 01/02 numbers also come with access to Gamma's online Call Management service, which enables you to instantly manage your inbound calls and divert calls to different numbers. Call Management also gives you a Disaster Recovery solution that you can easily access and manage through the internet, anytime, anywhere.

With Call Management, you get

• Call Routing that can be determined by time of day or day of week
• Call Divert options for when the line is busy or there is no answer.

Upgrade to Pro and also get:

• Date Routing which enables you to schedule weekends and bank holidays
• Call Distribution so you can load balance your calls across teams or sites
• Area Based Routing so you can tailor call routing according to your callers' number
• Scalable Call Queuing to cope with busy periods
• Auto Attendant which enables you to provide callers with menu options for call routing.

You can choose to upgrade at any time for just an extra £20.00 monthly by calling 0845 521 7500.

Optional Features

• Call Recording for audit trails, compliance or training
• Call Whisper - personalised call answering according to inbound numbers

For prices on these optional features, please call 0845 521 7500.