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Case studies

Organisations looking to work with us like to see some examples of solutions we have provided for some of our many customers. These case studies are just a small selection of the wide variety of customers and markets we have worked with and shows how we listened to the customer's requirements and applied the best solution to meet their needs.

 


Shoe ZoneShoe Zone

High street retailer is saving 35% on call costs, 5% on line rentals, and improving its billing and customer service.

Crown PaintsCrown Paints

Crown Paints has made significant cost savings on its telephone bills. In addition, hosted services from Gamma have provided features that deliver a better customer service experience.

VerintVerint

Verint installed SIP, Inbound and ADSL resulting in an estimated 50% saving in telephony costs, greater flexibility and an enhanced disaster recovery solution.

American GolfAmerican Golf

American Golf, the leading sports retail chain, uses Gamma's Inbound call management to provide visibility, flexibility and control for it's multi-site locations.

ESPO and WCCESPO and WCC

Warwickshire County Council, part of the Eastern Shires Purchasing Organisation (ESPO) delivers cost savings and excellent customer service and support thanks to Gamma.

Pernod RicardPernod Ricard

Pernod Ricard, the French drinks retailer, reduces telephony costs by 21% with Gamma, while also using conferencing services to cut travel costs.

SSPSSP

SSP, the world's largest airport and rail travel concession operator, makes telephony savings of 38% a month with Gamma.